• Holly

How to Contact Me & Spam

How to contact me? My preferred method for new clients to contact me is through email by using my contact form. Since there are way too many spammers out there, I won't type out my email anywhere online anymore, so I use a contact form instead. Immediately after you click the submit button on my contact form, you should be redirected to a welcome page that includes collection pricing and info while you're waiting for my more detailed response. It's super easy and straightforward. My contact form is on my website's menu and it's also linked here: click here to get to my contact page.

If you're a past client and we already have an email thread, or if you have my email saved, you can totally reply to a past thread or start a new one, instead of using my contact form! Also, thank you for being awesome!

What about the HBP Facebook page? Facebook messages are a quick and easy way to get quick information and people expect a quicker response. I found myself sending quick and easy responses in the past, with links to my welcome page, instead of detailed emails I take the time to write or customize. So now, when you click the message button on the HBP Facebook page, there is a greeting that will suggest using my contact form instead of using private message. If you don't see that and send a message, you'll get an instant reply with the same welcome page link you'd receive after submitting my contact form to email me. Unlike when you email me using my contact form, if you message me through my Facebook business page, I may not always reply and here's why: After messaging my business page, the instant reply reads, "After checking things out through that link, if you'd like to book something with me please respond to this message and let me know! Please include your email, too! 😊". If you don't respond to that, I will assume you got the quick info you needed from the links and you're moving on. If I see that you replied and added your email, I'll email a detailed response when I have the time to sit down and thoroughly reply to email inquiries that day.

I may have mentioned here before, but my cousin had his Facebook page stolen from him and he hasn't been able to get it back. IT'S BEEN YEARS, TOO!!! All of his wedding photos and more personal photos/posts are on his Facebook page, but the language was changed to Arabic and he has no control over it. My business page is attached to my personal page. Could you imagine if someone was posing as me and started responding to your Facebook chat? What if we had exchanged info in that "private" message. Not to say that the email address I pay for couldn't be stolen, but it's way more likely to have a Facebook page stolen.

*Ultimately, I move all correspondences to my email because I prefer everything in one place. All contract links, online payment links and final galleries get emailed to my clients, not sent to their social media inboxes.

If you hate a quick response, please message my personal Facebook page. LOL, I'm kidding, please don't use my personal page for business inquiries though! I simply don't check Facebook all the time and I don't have the messenger app, so I won't even get a notification that I have a message. Sometimes, I won't see a message for weeks, or even months if I'm taking a social media break. That's the reason my bio on my personal Facebook page says "For biz inquiries: https://www.hollybutlerphotography.com/contact"

I'M NOT MAD AT YOU if you've ever messaged me on my personal page though! I'm mad at Facebook for making it easier for my clients to tag my personal page on their pictures than it is for them to tag my business page. It's much easier for prospective clients to click the tag they saw in a Facebook post than it is for them to search for my business page, so I get it.

What about phone calls? Some people like to talk to a person and that's completely understandable. The same reason I don't have my email listed online is the same reason I don't have my phone number listed online though; The spammers! There's unfortunately no contact form for my voicemail and I don't have a secretary to answer phone calls, so the process at least starts with an email. When I reply to your email, you'll have all of the information in one place and you won't have to write anything down. I'll also "remember" everything because I have saved email responses that I will customize to you :). After the initial email, some still like to talk to me on the phone, or text me and that's fine with me.

But, I'm a spammer, how do I contact you? Please don't LOL. I get soooo much spam. Reporting spam as spam/junk has caused me to miss actual emails from my contact form before, since some spammers use my contact form to spam me. Rude! That's supposed to be for clients! Instead, I block spammers from my iPhone just about every morning. Sorry to the spammers! I know they're trying to do their jobs, but if I reply to them, then they will get my phone number and such from my email's signature line and I don't want them to have that, too. I don't even know how they get my email anymore, honestly. I've taken the contact button off of Instagram, off of Facebook and I don't think it's on my website anywhere anymore. Thanks for making me feel loved though, spammers!

This screenshot is from my junk mailbox. For perspective, I stopped moving emails to my junk folder and went on to blocking more than a year ago, but I'm still getting follow ups! That's dedication!

In case you'd like to know how to block an email from your iPhone, it's the same as blocking a phone number. You click on the email sender, then you should see an option to block the contact.

I hope this helps and thanks for looking!!

On location portrait photographer, based in Poquoson, Va